Is online therapy right for you?

Online therapy also known as virtual therapy, teletherapy or telehealth, has become increasingly popular due to its convenience and accessibility. In this post, I will discuss some of the benefits and potential concerns of online therapy and hopefully, this will help you decide if online therapy is right for you.

Online therapy is convenient because it enables clients to attend their sessions from the comfort of their own home or a location with an internet connection. This eliminates the need to travel to the physical office and could save clients time and the hassle of commuting.

Besides convenience, online therapy makes mental health services more accessible to individuals who may have limited mobility, live in remote areas, or have busy schedules that make it difficult for them to attend in-person sessions.

Online therapy also provides anonymity as some clients may feel more comfortable opening up and discussing personal issues online, as it can reduce the fear of judgment or stigma.

Finally, online therapy may be more affordable than traditional therapy because it eliminates the cost of commuting or fees for childcare. This makes it more accessible to a wider range of individuals.

Research in the area of online therapy shows that both clients and therapists are satisfied with the use of online psychotherapy. Batastini and her colleagues compared therapeutic interventions delivered virtually and in person and they found that both modes of delivery produced similar results.

Some of the potential concerns with online therapy are privacy and security risks. Psychotherapy practices that are compliant with the Health Insurance Portability and Accountability Act (HIPAA) can take steps to minimize data breaches. Practices can also strengthen their security and protect their clients’ privacy through encryption, firewalls, antivirus, and anti-malware software.

Another potential concern with online therapy includes clients having difficulty using the technology. This can range from struggling to navigate video conferencing platforms to experiencing anxiety or frustration with the technical aspects of online therapy sessions. To overcome this challenge therapist can take several steps to support clients such as:` providing clients with clear instructions, offering technical support, simplifying the process by using user-friendly platforms, and encouraging clients to practice using the platform before the therapy session to become more familiar and comfortable with the technology.

A final potential drawback of online therapy is that it could lead to disruptions during online sessions due to issues with internet connectivity. To mitigate these challenges, therapists and clients can secure sessions when connectivity is typically more stable, use a reliable platform for video calls, and have a backup in case of technical issues (e.g., phone sessions).

Overall, while online therapy may have its limitations, it can still be a valuable and effective form of therapy when both the therapist and client are committed to making the most of the therapeutic process and the therapist offers support and guidance if necessary.


IH Psychotherapy is a practice located in Vaughan, Ontario. Our team provides in-person and virtual therapy. We serve clients in Thornhill, Richmond Hill, North York, Toronto, Woodbridge, Markham, Newmarket, and Maple. Our virtual therapy services enable us to support clients in the Greater Toronto Area such as Mississauga, Brampton, Etobicoke and cities throughout Ontario.

The information provided in this blog post is for educational and informational purposes only. It is not intended to be a substitute for professional psychotherapy or treatment. Always seek the advice of a qualified mental health provider. We do not endorse or guarantee the accuracy, quality, suitability, or reliability of any of the resources listed.

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